Desafios no acolhimento à população LGBT nos serviços do Sistema Único de Saúde do município de Caicó, RN: um estudo sobre a atuação dos profissionais da atenção primária

Abstract

The creation of the Sistema Único de Saúde (SUS) represented a major advance in the struggle for the realization of health as a universal right, seeking to break with privatist, exclusionary, hospital-centered and curative health practices. However, what is observed in reality is that the most socially privileged groups have better health conditions. As they go through discriminatory processes, LGBTs end up becoming more prone to illnesses, it is observed that the lack of information and the stigma around this population can directly influence the quality of reception. The present study aimed to understand how the reception of Primary Care professionals can influence the search of the LGBT population for health services in the city of Caicó, RN; understand what the difficulties of health workers are and propose improvements. The research fits the format of a Case Study with a qualitative approach of descriptive-exploratory typology and the population was composed of health professionals who work in primary care in the Basic Health Units of the neighborhoods of Boa Passagem, João XXIII, Paraíba and Walfredo Gurgel. The data were collected through a semi-structured interview that served as a basis to understand how the reception of the aforementioned population is being carried out and what factors may hinder it. Data analysis was performed using the Bardin technique and revealed that the LGBT population frequents these services in a timely manner, which the professionals consider the subject to be important, however there are still many difficulties related to their formation process.