Gestão de desempenho: análise da ferramenta de avaliação em um banco público

Abstract

The work aims to analyze the perception of employees in relation to the performance evaluation and management system in a public bank through a sample of an agency. The theme addresses the employees' view of the assessment method 360º, whether they were trained, what are the advantages and disadvantages and understanding how employees use the tool. The methodology used was the quantitative research having as data collection a questionnaire, in addition to the basis of the study on performance management through bibliographical research. The results indicate that even with knowledge of the tool, employees do not use it properly, requiring improvement and changes in the conceptions of the real purpose of the evaluation system proposed by the bank.