Training in communication skills for self-efficacy of health professionals: a systematic review

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dc.contributor.authorMata, Ádala Nayana de Sousa
dc.contributor.authorAzevedo, Kesley Pablo Morais de
dc.contributor.authorBraga, Liliane Pereira
dc.contributor.authorMedeiros, Gidyenne Christine Bandeira Silva de
dc.contributor.authorOliveira Segundo, Victor Hugo de
dc.contributor.authorBezerra, Isaac Newton Machado
dc.contributor.authorPimenta, Isac Davidson Santiago Fernandes
dc.contributor.authorNicolás, Ismael Martínez
dc.contributor.authorPiuvezam, Grasiela
dc.date.accessioned2022-02-14T10:57:49Z
dc.date.available2022-02-14T10:57:49Z
dc.date.issued2021
dc.description.resumoBackground: Communication skills are essential for health professionals to establish a positive relationship with their patients, improving their health and quality of life. In this perspective, communication skills training can be efective strategies to improve the care provided by professionals in patient care and the quality of health services.Objective: To identify the best available evidence on training programs in communication skills to promote changes in attitude and behavior or self-efcacy of health professionals. Methods: Systematic searches were performed in eight databases, evaluating Randomized Controlled Trials and quasi-experimental studies with a control group, focusing on training communication skills for health professionals, who assessed self-efcacy or behaviors related to these skills. The phases of study selection and data extraction were carried out by two independent researchers, and the conficts were resolved by a third. The risk of bias was assessed using the Cochrane method. Results: Eight studies were included in the review. Most programs lasted between 4½ h and 2 days, involved infor mation about communication skills and the content was applied to the health professionals’ context. Several teaching strategies were used, such as lectures, videos and dramatizations and the evaluation was carried out using diferent instruments. Improvements in the performance and in the self-efcacy of communication skills were observed in the trained groups. The RCT had a low risk of bias and the quasi-experimental studies had a moderate risk. Conclusion: Training in communication skills can improve the performance and self-efcacy of health professionals. Programs that approach the conceptual issues and promote the space for experiential learning could be efective in communication skills training for professionalspt_BR
dc.identifier.citationMATA, Ádala Nayana de Sousa et al. Training in communication skills for self-efficacy of health professionals: a systematic review. Human Resources for Health, [s. l.], v. 19, n. 1, p. 1-9, 2021. Disponível em: https://human-resources-health.biomedcentral.com/articles/10.1186/s12960-021-00574-3. Acesso em: 9 fev. 2022. http://dx.doi.org/10.1186/s12960-021-00574-3pt_BR
dc.identifier.doi10.1186/s12960-021-00574-3
dc.identifier.issn1478-4491 (online)
dc.identifier.urihttps://repositorio.ufrn.br/handle/123456789/45935
dc.languageenpt_BR
dc.publisherBMCpt_BR
dc.rightsAttribution 3.0 Brazil*
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/br/*
dc.subjectCommunicationpt_BR
dc.subjectHealth personnelpt_BR
dc.subjectSelf-efcacypt_BR
dc.subjectTrainingpt_BR
dc.subjectSystematic reviewpt_BR
dc.titleTraining in communication skills for self-efficacy of health professionals: a systematic reviewpt_BR
dc.typearticlept_BR

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