Analysis of performance indicators applied in a university hospital conveniated to the Brazilian Hospital Services Company

Gurgel, Júlia Lorena Marques; Hékis, Hélio Roberto; Vasconcelos, Rafael Monteiro de; Valentim, Ricardo Alexsandro de Medeiros; Guerra Neto, Custódio Leopoldino de Brito; Rêgo, Amália Cinthia Meneses; Araújo Filho, Irami

Analysis of performance indicators applied in a university hospital conveniated to the Brazilian Hospital Services Company

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dc.contributor.author	Gurgel, Júlia Lorena Marques
dc.contributor.author	Hékis, Hélio Roberto
dc.contributor.author	Vasconcelos, Rafael Monteiro de
dc.contributor.author	Valentim, Ricardo Alexsandro de Medeiros
dc.contributor.author	Guerra Neto, Custódio Leopoldino de Brito
dc.contributor.author	Rêgo, Amália Cinthia Meneses
dc.contributor.author	Araújo Filho, Irami
dc.date.accessioned	2020-06-18T13:24:27Z
dc.date.available	2020-06-18T13:24:27Z
dc.date.issued	2018-07
dc.description.resumo	Introduction: In Brazil, university hospitals have fundamental importance in the evolution of the Unified Health System (SUS) and in several areas that favor the improvement of the health conditions of the population. Thus, this article aims to analyze performance indicators of the Onofre LopesUniversitary Hospital, located in the northeast region of the country, before and after joining the management contract with the Brazilian Hospital Services Company (EBSERH). Methods: In order to perform this study, the authors selected performance indicators in hospital organizations and analyzed the comparativeof the bienniums 2011-2012 and 2014-2015, based on the performance index matrix. The 32 indicators are organized in terms of structure and results, and in the categories: installations, human resources, revenue, production, productivity, quality, costs and teaching/research/extension. Results: The results show better performance of the indicators in the biennium 2014-2015. The authors attribute this evolution of the performance indexes to the expansion and reorganization of the work team, to the increase in revenue, to structural reforms and to the provision of new services to the population. Conclusion: The small number of studies that relate the results of the indicators in a periodic comparison of the same hospital is noticeable. Therefore, is essential the monitoring, analysis and dissemination of these indicators	pt_BR
dc.identifier.citation	GURGEL, J. L. M.; HÉKIS, H. R. ; VALENTIM, R. A. M.; VASCONCELOS, R. M.; GUERRA NETO, C. L. B.; REGO, A. C. M.. Analysis of performance indicators applied in a university hospital conveniated to the brazilian hospital services company. International Journal of development research, v. 08, p. 21861-21870, 2018. Disponível em: https://www.journalijdr.com/analysis-performance-indicators-applied-university-hospital-conveniated-brazilian-hospital-services. Acesso em: 16 jun. 2020.	pt_BR
dc.identifier.issn	2230-9926
dc.identifier.uri	https://repositorio.ufrn.br/jspui/handle/123456789/29297
dc.language	en	pt_BR
dc.publisher	International Journal of Development Research	pt_BR
dc.rights	Attribution 3.0 Brazil	*
dc.rights.uri	http://creativecommons.org/licenses/by/3.0/br/	*
dc.subject	Hospitals University	pt_BR
dc.subject	Quality Indicators	pt_BR
dc.subject	Health Care	pt_BR
dc.subject	Health Impact Assessment	pt_BR
dc.subject	Process Assessments	pt_BR
dc.title	Analysis of performance indicators applied in a university hospital conveniated to the Brazilian Hospital Services Company	pt_BR
dc.type	article	pt_BR