Análise da implementação do sistema de informação SigSúde na Universidade Federal do Rio Grande do Norte

Abstract

The models of health services have continuously evolved, necessitating corresponding advancements in Information Technologies to effectively address user needs and provide efficient solutions within this sector. The development of digital systems for information management contributes to improving patient care, transforming healthcare practices. In line with this, our study focused on analyzing the implementation process of a novel information system known as SigSaúde within the health care school services of the Federal University of Rio Grande do Norte (UFRN). The study was designed based on documentary and bibliographical research as sources of information and used a questionnaire as an instrument of data collection, adopting a quantitative and qualitative approach as a method of analysis and interpretation of the information obtained. The questionnaire was applied to employees and scholarship students of UFRN school services who have gone through the SigSaúde implementation process and used it daily in their routines. The result of the study showed that it is essential to involve professionals in this process, establish a plan and offer adequate technical support to obtain adherence by the teams. As SigSaúde continues to expand, it opens avenues for further assessments aimed at enhancing its tools and extending its impact.