Educação permanente sob a ótica de profissionais do serviço de atendimento móvel de urgência

Abstract

Continuing education in health has been discussed since the Pan American Health Organization considered it important to achieve the development of health systems. In Brazil, this concept becomes evident with the creation of the National Policy of Permanent Education in Health in the year 2004. Since then, few studies have been done on the subject, especially in the emergency and emergency services. The training of health professionals is still one of the critical nodes for SUS strengthening, since it is still strongly linked to the hegemonic health model, that is, hospital-centered. Therefore, the study aimed to analyze the perception of professionals about permanent education in the Mobile Emergency Care Service of a municipality in the State of Rio Grande do Norte. This is a qualitative study that used the thematic analysis of content for data analysis. The technique of data collection was the semistructured interview. From the results of the interviews with 29 professionals, three categories emerged: Perception on Permanent Education in Health; Effectiveness of Permanent Education and Educational Processes. The speeches of professionals, for the most part, reveal that Permanent Education is seen as synonymous with Continuing Education. In addition, the multiple employment links, associated with scarce staff meetings, among others, were identified as difficulties to implement permanent education. The reported facilities were the gratuity of the courses, good infrastructure and flexibility of days and times of educational processes. Regarding educational processes, it was observed that the professionals were satisfied and that these not only contribute, but also apply to the reality of the day to day work. However, it was identified that the choice of educational processes is carried out in a hierarchical way, without the direct participation of the workers. In addition, various educational needs were reported by practitioners. Thus, the study made it possible to identify that permanent education should be present in this scenario as a strategy for qualifying practices in emergency services. It is necessary not only the understanding of the concept of permanent education, as well as the improvement of such practice in the health service in question.