Melhoria do processo de prestação de contas dos projetos acadêmicos geridos pela FUNPEC: uma proposta à luz do LeanOffice

Abstract

Supporting foundations are private nature institutions that established relations with federal higher education institutions, since the enactment of Law No. 8,958 of December 20, 1994, as a way of supporting projects that assist the realization of their core activity (teaching-research and extension). The Federal University of Rio Grande do Norte – (UFRN) has FUNPEC – Norte-Rio-Grandense Foundation for Teaching Research and Culture as a partner foundation that supports it in the administrative/financial management of 154 current academic projects, in 2020, having an amount of transacted resources of approximately 569 million Reais. Within this context, the university has been working to modernize its processes and sougth through the joitn efforts of various departments, to improve its workflows, to provide more agility and to reduce bureaucracy. Therefore, the present work aims to develop a proposal to improve the accountability process of academic projects managed by FUNPEC in the light of concepts related to lean-office, bringing with it the ideal of “lean production” in a manufacturing environment for the administrative context, in order to mitigate or eliminate waste, using as a main tool the flow Value Stream Mapping (VSM), discussing which processes steps either add or not value and which are really necessary, and from there, proposing improvements and a reducing operational bottlenecks, through kaizen events. This study is descriptive, is has a qualitative approach nature and, with regard to the procedures, it adopts the study case research. In relation to data collection instruments, documentary research was used in the Coordination involved in the process, as well as the use of the focus group methodology to understand all stages of the process, synthesizing the data through Bardin’s content analysis (2011). After these steps, it was verified that the process has waste related to waiting, unnecessary movement, stock and defects, which make it inefficient and hinder its progress. That said, a mapping of the value flow in a future state and an action plan aiming continuous improvement, with immediate applicability in the perception of analysts, have been proposed. Thus, the present work sought to contribute to a better fluidity of the accountability process, as well as to improve the quality and reliability of the information contained therein.