Online Dispute Resolution: uma análise das perspectivas e desafios da utilização de plataformas ODR como meio para efetivação do direito ao acesso à justiça

Abstract

The present study aims to produce an analysis on the use of Online Dispute Resolution (ODR) platforms to guarantee and fulfill the right of access to justice, something initially and notably conducted in the extrajudicial sphere, but which can and should soon reach the state justice system. To this end, the deductive method is used, through bibliographical, doctrinal and normative research, with the objective of presenting the topic of the research, where aspects related to the concept of ODR will be exposed, as well as the foundations that guide its constitution. Essential points about the origin and evolution of this type of mechanism will also be addressed, both globally and nationally. Subsequently, after a characterization of access to justice, the effectiveness of this right will be discussed, considering the challenges and perspectives offered by ODR as an alternative means to guarantee its effectiveness.