Gestão documental em instituições públicas: subsídios e desafios para implantação de uma política de acervo no núcleo de prática jurídica da UERN-Natal

Abstract

The study reports the research conducted on the documentary collection of management actions in public organizations, taking as a case study the Legal Practice Center at the Universidade do Estado do Rio Grande do Norte, Natal-Campus. The overall objective is to diagnose the management process of NPJ processes acquis and from this analysis support the development of a purposeful document for building a document management policy. Its specific objectives are to understand the main difficulties encountered by those in charge of collection management and provides guidelines for Document Management System in Public companies through a dialogue between the new paradigms of strategic management. The methodology used is direct observation and brief literature review to understand if there is a proper treatment of information in daily administrative practices as well as in what way the information flow and management of information is taking place. Their justification is due to the quality and efficiency that a collections management policy would generate the daily life of an organization that works daily with informational demands. As a result,we intend to build NPJ the collection management policy, outlining some measures that can be integrated into the routine of the organization and can be effectively used as a guide, ensuring quality of care, organization and use of the information