A importância do UX/UI design no desenvolvimento de plataformas de regulação do acesso aos serviços de saúde: caso de estudo na plataforma do Regula RN

Abstract

This article aims to analyze the contribution of UX/UI Design in the creation of regulatory platforms and its role in decision-making in health regulatory systems. Using two platforms as an example: the old one, SISREG, which was used for the same purpose, and the new one, REGULA RN, in which the author directly worked on significantly improving usability. In the research, we will try to address how user-centered design can impact the efficiency and satisfaction of health professionals, such as doctors and nurses, who use the platform on a daily basis. On a more concrete level, the research also highlights the improvement in interaction and clarity of information.