E-social e FGTS digital: um estudo sobre a percepção dos colaboradores do departamento pessoal na cidade de Natal/RN

Abstract

The objective of this monograph is to analyze the perception of personnel department employees regarding the implementation of eSocial and FGTS Digital technologies in their work routine. The methodology applied was quantitative and descriptive, carried out through a questionnaire composed of 13 (thirteen) questions, aimed at professionals and students in training who work in the personnel department, applied during the month of December 2024. The research aims to analyze the perspective of employees about the advantages and challenges presented in the use of these systems, where among the benefits was the reduction of time in carrying out processes, as well as the reduction of manual errors and the simplification of labor processes, while among the difficulties, a deficit in training professionals to execute processes with more knowledge, in addition to platform instability. The research participants presented a young profile, where the female gender was predominant. Through this research it was identified that there was a change in the dynamics of the personnel department, strengthening the idea of the need for greater support within companies in relation to available training. Based on the results achieved, it is possible to identify that the objectives were achieved, ensuring greater confidence in the information presented.