Aplicativo móvel como ferramenta de integração e promoção de serviços na Biblioteca Setorial da Escola Multicampi de Ciências Médicas do Rio Grande do Norte

Abstract

Academic libraries have increasingly adopted digital and electronic formats to meet the growing demands of a technological society. The Dr. Paulo Bezerra Sectoral Library of the Multicampus School of Medical Sciences of Rio Grande do Norte provides a wide range of products and services to both academic and external communities. However, it faces challenges in promoting and enhancing the visibility of these resources. This study aimed to develop a mobile application to improve access to and visibility of the library's products and services, fostering more effective user engagement. The research was exploratory, applied, and qualitative, conducted as a case study. The application was created using Glide Apps and incorporates features such as information retrieval tools and direct communication channels. The evaluation, conducted with 52 participants, emphasized the app's practicality, intuitiveness, and relevance as a tool for academic integration. It is concluded that the application successfully addresses the community's informational needs, enhancing the visibility and accessibility of the library's services.