Comunicação pública e exercício de cidadania: uma análise no contexto dos direitos do trabalhador

Abstract

This study aims to conduct an investigation about the relationship and importance of communication as a space for the exercise of citizenship. To achieve this goal, an observation is made about the recent implementations in employment, work and income policies, with emphasis on the new module of unemployment insurance over the internet and on digital Carteira de Trabalho e Previdência Social (CTPS), relating them to the field of public communication. The research process encompasses a contextualization about essential concepts in the area of public communication, such as, for example, the public interest and the public sphere, as well as an explanation about the concept of citizenship, about the target audience of this study, the worker, and on the context of development of employment and income policies in Brazil. Finally, the research culminates in a case study on the main channels of public communication so that the citizen can relate to the public administration and to the organizations that develop these policies at the federal, state and municipal levels.