Comunicação e conhecimento na era da informação: uma avaliação de sistemas informacionais na Universidade do Estado do Rio Grande do Norte

Abstract

This study aims to analyze the information systems of the Universidade do Estado do Rio Grande do Norte (UERN) from the evaluation of its users. The research is a case study, with descriptive statistical analytical approach. The population is comprised of professors and administrative technicians from UERN. The sample is non-probabilistic due to accessibility and comprises a universe of 1,222 professors and 902 administrative technicians. The data collection technique was performed through a questionnaire. Data were collected electronically, made available by institutional e-mail and analyzed through the elaboration of graphics. The result obtained reveals that some platforms are more used than others, as is the case of institutional e-mail and SEI and Íntegra platforms. In general, the platforms fulfill what they propose in isolated form, but the integration between them is a challenge to be overcome by the university.